Report an issue

Choose from the requests below to report an issue or request a service.

After submitting the form, you are provided with a request number you can use to follow up.

• Bins
  • Report a missed bin collection
  • Report a damaged bin or missing bin
  • Order a bin
  • Report an issue with a public litter bin
• Dumped Rubbish
  • Report illegally dumped rubbish
    We are currently experiencing a high volume of illegal dumped rubbish reports, so we may take a little longer than our usual 5 days to action your request. Priority will be given to hazardous or dangerous dumping such as broken glass, syringes, etc.. We apologise for any inconvenience.
• Noise
  • Report noise
  • Raise a concern about the Level Crossing Removal Project (LXRP)
• Parking
  • Report an illegally parked car
  • Report an abandoned vehicle
• Trees
  • Report tree pruning and maintenance
  • Request a new tree
  • Raise a concern about a new tree
  • Request tree removal
• Unsightly property
  • Report unsightly property
• Fine review
  • Request a review of a parking fine
  • Request a review of a local law, animal or asset protection fine
• Vehicle crash report
  • Report a vehicle crash in Merri-bek, where no personal injury occurred
• Graffiti

  Report graffiti 

• Change of name, address or ownership

  Tell us of any change of name, address or ownership on our Change your details page, through a separate form.

All other reports and requests

Use this category if your issue is not listed above or you want to make an anonymous report.

Report a problem or request a service