Contact
Contact
-
Contact us
You can contact us via telephone, online, mail or in person.
-
Give positive feedback
Send us a compliment. We love to hear about the things we are doing well.
-
Report an issue
Choose the from the requests below to report an issue or request a service. After submitting the form, you are provided with a request number you can use to follow up.
-
Complaints
It is important we hear your feedback to help us fix a problem or learn how we can do things better. If you express dissatisfaction about our actions or decisions, we will record your comments as a complaint .
-
Send a message
You can use this form to send information to us or leave positive feedback.
-
Customer requests and enquiries
Report a problem, ask a question, or give us feedback online.
-
Request for Compensation
If you would like to report an injury sustained on Council property or damage to your property, you can follow this process to make a report. For all other requests or enquiries, report the issue through our website or use our Council Service Finder to find more information.
-
Terms and conditions for online services
Use of Council's online services, privacy, confidentiality and website security information.
-
Customer Service Charter
Merri-bek City Council exists to care for and meet the changing needs of our community in a sustainable way.
