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Customer requests and enquiries

Report a problem, ask a question, or give us feedback online.

Register as a user with Online Services and sign in to be able to view the status of all requests you have logged with us.

You can also go to My requests to view the status of your requests. 




Visit our Complaints page to learn how to make a complaint about our services. 

Dumped rubbish




Unsightly property

Fine review

Vehicle crash report

All other reports and requests

Use this category if your issue is not listed above or you want to make an anonymous report.


Council is committed to protecting your privacy. Any personal information you share will only be used by Council to process your message. Council will not give this information to any other individual or organisations unless required by law.

Change of name, address or ownership

Tell us of any change of name, address or ownership through a separate form.

Other ways to contact us

See contact us for other ways to get in contact with us via phone, in person, by mail, or online.